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Videos missing from the library

If a folder does not show expected videos, check the source folder before changing playback settings.

  1. Make sure the folder contains the video files you expect.
  2. Check that your Windows account has read access to the folder.
  3. Open Library → Manage Folders and check that the intended folder is included.
  4. Use the Library refresh control, then check All Videos and Search videos again.
CnX Player's library in the dark theme: a grid of video thumbnails with titles and details.
The library, dark theme — CnX Player 5.0. Videos: PantheraLeo1359531 and Rose Abrams / Wikimedia Commons, CC BY 4.0; “Big Buck Bunny” and “Sintel” © Blender Foundation, CC BY 3.0; “Sol Levante” by Akira Saitoh, Production I.G / Netflix Open Content, CC BY 4.0.

A visible library item can still have a separate playback issue. If it appears but will not play, use the troubleshooting guide.

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